Kutxabank

"Is Kutxabank working?"

Kutxabank is working normally

All systems are operational. Kutxabank is accessible and functioning properly.

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This chart displays the hourly status data for over a 24-hour period

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Timeline

A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.

Service Status: All systems operational and responding normally

Performance Trend (24h): Stable performance with no significant issues reported

Community Reports: No issues reported by users in the last 24 hours

Global Availability: Working normally worldwide

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Reporting chart

This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.

Recent reports

Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

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Kutxabank is a prominent Spanish savings bank based in Bilbao, renowned for its strong solvency and leadership in its core business areas, which were established as a result of the landmark merger in 2012 of three well-established Basque financial institutions: Bilbao Bizkaia Kutxa (BBK), Gipuzkoa Donostia Kutxa (Kutxa), and Caja Vital Kutxa (Vital... Kutxabank is a prominent Spanish savings bank based in Bilbao, renowned for its strong solvency and leadership in its core business areas, which were established as a result of the landmark merger in 2012 of three well-established Basque financial institutions: Bilbao Bizkaia Kutxa (BBK), Gipuzkoa Donostia Kutxa (Kutxa), and Caja Vital Kutxa (Vital), creating a consolidated entity with a powerful presence across the Basque Autonomous Community and extending into other regions of Spain, including Andalusia and Extremadura through its brand CajaSur. The creation of Kutxabank was a strategic move to comply with new Spanish banking regulations and to ensure the long-term viability and competitiveness of the constituent savings banks in a changing financial landscape, allowing them to maintain their essential identity and social commitment while operating under a unified banking structure. As a universal bank, Kutxabank provides a comprehensive suite of financial products and services to a diverse customer base, including individuals, small and medium-sized enterprises (SMEs), and large corporations, encompassing retail banking, mortgages, investment funds, pension plans, asset management, and insurance products, all designed to meet the full spectrum of financial needs of its clients. A key characteristic of the bank's operational model is its enduring commitment to social responsibility and community development, inheriting a rich legacy of "Obra Social" (social work) from its predecessor savings banks, which allocates a portion of its profits to fund a wide range of social, educational, research, and cultural projects, reflecting a deeply ingrained ethos of purpose-driven banking that sets it apart from many of its private-sector rivals. Kutxabank is recognized as one of the most solvent and well-capitalized banks in Spain, a reputation reinforced by its consistently strong performance in European banking authority stress tests, which have repeatedly highlighted its robust financial health and conservative risk management approach, providing a critical foundation of trust and stability for its customers and investors. The bank maintains a significant and growing digital footprint, investing in its online and mobile banking platforms to offer seamless, secure, and convenient access to its services, while still retaining a large physical branch network to cater to customers who prefer in-person interactions, thereby executing a successful omnichannel strategy that combines digital efficiency with physical accessibility. In recent years, Kutxabank has also placed a strong emphasis on sustainable finance and responsible investment, integrating environmental, social, and governance (ESG) criteria into its business processes and offering financial products that support the transition to a more sustainable economy, such as green and social bonds, further solidifying its reputation as a modern, forward-thinking financial institution that balances profitability with social and environmental stewardship. Its unique ownership structure, with the founding banking foundations as its main shareholders, ensures that its long-term strategy remains aligned with its original mission of serving the economic and social needs of its core communities.

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