2degrees

"Is 2degrees working?"

2degrees is working normally

All systems are operational. 2degrees is accessible and functioning properly.

Status Chart

This chart displays the hourly status data for over a 24-hour period

Now

24h ago

Operational

Partially working

Major outage

Not working

Recovering

Timeline

A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.

Service Status: All systems operational and responding normally

Performance Trend (24h): Stable performance with no significant issues reported

Community Reports: No issues reported by users in the last 24 hours

Global Availability: Working normally worldwide

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Reporting chart

This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.

Recent reports

Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

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2degrees is a New Zealand telecommunications company that provides a wide range of mobile and broadband services. Its business model is built on a challenger brand strategy, focusing on providing value, simplicity, and a customer-centric experience to compete with the country's long-established incumbents, Spark and Vodafone. The company's history ... 2degrees is a New Zealand telecommunications company that provides a wide range of mobile and broadband services. Its business model is built on a challenger brand strategy, focusing on providing value, simplicity, and a customer-centric experience to compete with the country's long-established incumbents, Spark and Vodafone. The company's history began in 2009 with the launch of its mobile network, disrupting the market with innovative products and a transparent pricing model. It was a significant milestone in New Zealand's telecommunications history, as it introduced a third network operator, which drove down prices and increased competition. 2degrees’ primary revenue streams are generated from monthly subscription fees for its services. It offers a variety of products, including prepaid and pay monthly mobile plans with unique features like "Carryover Data," which allows customers to save their unused data. It also provides broadband services through both its own network and the National Broadband Network (NBN). A key part of its business model is its focus on "Group Plans," which allow families or groups of friends to share data and manage their services together, a feature that strengthens customer loyalty. A pivotal moment for the company was its 2022 merger with Vocus New Zealand, which brought together 2degrees' strong mobile presence with Vocus's extensive broadband infrastructure. This merger significantly enhanced its competitive position, allowing it to offer a more robust range of services to both residential and business customers and solidifying its place as a major telecommunications player. 2degrees differentiates itself through a brand identity that is rebellious, fun, and quintessentially Kiwi. This is reflected in its advertising campaigns and its commitment to social responsibility, as it supports various community initiatives. The company's customer service model is designed to be friendly and accessible, with a blend of online support, a mobile app, and a network of physical stores. This hybrid approach caters to a wide range of customers, from those who prefer digital interactions to those who require in-person assistance. By combining a value-driven approach with a focus on network infrastructure and a strong brand identity, 2degrees continues to challenge the status quo and maintain its position as a major force in the New Zealand telecommunications market.

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