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T-Mobile Scam Shield
"Is T-Mobile Scam Shield working?"
T-Mobile Scam Shield is working normally
All systems are operational. T-Mobile Scam Shield is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour period
Now
24h ago
Operational
Partially working
Major outage
Not working
Recovering
Timeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
Please choose the type of issue you're having with the Android app.
Reporting chart
This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.
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Vote statistics being updated...
No votes in the last 24 hours
Chart will appear when users start reporting
Recent reports
Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.
Scam Shield gives you control over T-Mobileβs anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.
- What is Scam Shield? -
ADVANCED NETWORK TECHNOLOGY
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to...
Scam Shield gives you control over T-Mobileβs anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.
- What is Scam Shield? -
ADVANCED NETWORK TECHNOLOGY
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.
BUILT-IN PROTECTION
Americans deal with billions of scam and robocalls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.
KNOW WHO'S CALLING
Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.
- Included features -
β’ Scam Block β Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
β’ Scam Reporting β Help identify suspicious callers or fraudsters and prevent their calls from being received by youβor othersβin the future.
β’ Caller ID β See whoβs calling before you answer.
β’ Allow list β Calls from numbers on your Allow list will never be blocked by our network and always ring your phone.
β’ Verified Business Calls β When available, verified caller information from trusted businesses and why theyβre calling will show on the incoming call.
- Premium features -
β’ Personal Number Blocking β Block specific numbers and contacts as soon as they hit the T-Mobile network.
β’ Category Manager β Tired of telemarketers? Or survey calls? Scam Shield gives you control over what types of calls are allowed to ring your phone.
β’ Reverse Number Lookup β Not sure who a number belongs to? Weβll do a reverse phone number lookup and show you anything we can about who is calling.
β’ Voicemail to Text - Get text messages containing readouts of blocked calls that were sent to voicemail.
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Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.
Location Permissions are not requested or required for the use of the application. For help and support, please contact callprotectionops@t-mobile.com.
App Screenshots
User Reviews from Store
Showing 8 of 43 reviews
(Page 4 of 6)
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Seth James
Oct 14, 2025
I have been receiving continuous calls from scams and finally can stop them after using this
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L CB
Oct 14, 2025
this app doesn't block any scam calls if anything I'm receiving more and more like I've reported so many numbers now I've tried them all now and none of them are worth the down load they take.very unsatisfied Customer.
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Dexter Helm
Oct 14, 2025
worked like it was supposed to!
H
Hazzel Eyes
Oct 14, 2025
I called T-Mobile because I was getting 8 to 15 unknown calls from telemarketers, advertising & scammers everyday or every other day or night and a T-Mobile Rep. activated scam shield on my phone around September 25th and I been getting just spam calls STILL!! Thie app is SUPER GLITCHY and no way to uninstall it from my phone. It can only be disabled or updates uninstalled but the app itself can not be removed I have TRIED!!!! π T-Mobile needs to fix the app malfunctions! ASAP!!!!
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Solar Flyer
Oct 13, 2025
Opens and then freezes. Blank screen and spinning wheel. No longer works as it did previously. uninstalled and reinstalled with the same issue.
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Sherrie Johnson
Oct 13, 2025
it still has a lot of scammers and telemarketers getting through when I have them blocked
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Lonald Long
Oct 12, 2025
Mind hasn't been working right in a few months I've installed it and everything π€
T
Tineimalo Vaitogi
Oct 11, 2025
I love it
Comments & Discussion
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Comments & Discussion
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