Belong

"Is Belong working?"

Belong is working normally

All systems are operational. Belong is accessible and functioning properly.

Status Chart

This chart displays the hourly status data for over a 24-hour period

Now

24h ago

Operational

Partially working

Major outage

Not working

Recovering

Timeline

A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.

Service Status: All systems operational and responding normally

Performance Trend (24h): Stable performance with no significant issues reported

Community Reports: No issues reported by users in the last 24 hours

Global Availability: Working normally worldwide

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Reporting chart

This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.

Recent reports

Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

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Belong is an Australian telecommunications company that provides mobile and broadband services, operating as a subsidiary of Telstra. Its business model is centered on being a low-cost, no-frills provider that targets budget-conscious and digitally-savvy customers who prefer to manage their services online. The company was founded in 2013 by Telstr... Belong is an Australian telecommunications company that provides mobile and broadband services, operating as a subsidiary of Telstra. Its business model is centered on being a low-cost, no-frills provider that targets budget-conscious and digitally-savvy customers who prefer to manage their services online. The company was founded in 2013 by Telstra as a standalone brand to compete with other value-focused providers in the market, allowing Telstra to protect its premium brand while still capturing the lower end of the market. Belong’s primary revenue streams are generated from monthly subscription fees for its services. It offers a straightforward range of National Broadband Network (NBN) plans and mobile phone plans with transparent pricing and no lock-in contracts. A key component of its business model and a major differentiator is its commitment to simplicity and value. This is exemplified by its unique features, such as Data Banking, which allows mobile customers to save their unused data and use it whenever they need it. This feature is a significant part of its value proposition and is a popular benefit with customers. Another key part of its brand identity is its focus on sustainability. Belong has committed to being carbon neutral in its operations, which appeals to environmentally conscious consumers. This aligns with its broader strategy of building a brand that is seen as modern and responsible. In the highly competitive Australian telecommunications market, Belong faces stiff competition from other value providers like Dodo and Tpg, as well as from its own parent company, Telstra, and other major players like Optus and Vodafone. However, by leveraging Telstra’s extensive network infrastructure, Belong is able to offer reliable coverage and fast speeds to its customers without the high costs associated with building and maintaining its own network. This relationship allows Belong to be both a low-cost provider and a reliable one. The company’s focus on a digital-first customer experience means that most account management and customer support are handled through its app and website, further reducing its operational costs. This streamlined model allows Belong to maintain competitive pricing and attract a loyal customer base that values affordability and convenience.

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