Fizz

"Is Fizz working?"

Fizz is working normally

All systems are operational. Fizz is accessible and functioning properly.

Status Chart

This chart displays the hourly status data for over a 24-hour period

Now

24h ago

Operational

Partially working

Major outage

Not working

Recovering

Timeline

A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.

Service Status: All systems operational and responding normally

Performance Trend (24h): Service stability is stable

24h Community Reports: 1 reports in the last 24 hours

Affected Countries: Reports from 1 country:

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Reporting chart

This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.

Recent reports

Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

A user from

Romania reported Login Issues

4 hours ago

Fizz.ca is the online platform for Fizz, a Canadian telecommunications company that offers mobile, internet, and TV services. Its business model is based on an online-only, community-driven approach that puts customers in control of their plans and services. The company was launched in 2018 by Videotron, a subsidiary of Quebecor, with the goal of b... Fizz.ca is the online platform for Fizz, a Canadian telecommunications company that offers mobile, internet, and TV services. Its business model is based on an online-only, community-driven approach that puts customers in control of their plans and services. The company was launched in 2018 by Videotron, a subsidiary of Quebecor, with the goal of being a digital-first, low-cost alternative to the major Canadian carriers. By forgoing physical stores and call centers, Fizz significantly reduces its operational costs, allowing it to offer more competitive pricing. Fizz’s revenue streams are primarily from its mobile, internet, and TV subscription fees. A key differentiator for Fizz is its highly customizable plans. On the website, users can build their own plans by selecting a combination of data, talk, and text features, with the flexibility to change their plan on a monthly basis. This "a la carte" model is a key part of its appeal. Another unique feature is data rollover, which automatically rolls over any unused mobile data to the next month. Fizz also has a community rewards program that incentivizes customer loyalty and engagement. For example, users can get discounts for referring friends and a rewards program that offers upgrades and perks. The company’s focus on a digital-first experience means that all customer service and support are handled online through a community forum and a live chat service. In the competitive Canadian telecom market, Fizz operates as a flanker brand, directly competing with similar brands like Koodo from Telus and Fido from Rogers. Its competitive advantage lies in its transparent pricing, lack of hidden fees, and the high degree of user control over their services. By leveraging the existing network infrastructure of its parent company, Videotron, Fizz is able to provide reliable coverage in its service areas of Quebec and Ontario, while also having access to roaming agreements with other major carriers across Canada and the US. The company's brand identity is built on a simple, fair, and transparent model that resonates with tech-savvy customers who prefer a straightforward digital experience.

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