Videotron

"Is Videotron working?"

Videotron is working normally

All systems are operational. Videotron is accessible and functioning properly.

Status Chart

This chart displays the hourly status data for over a 24-hour period

Now

24h ago

Operational

Partially working

Major outage

Not working

Recovering

Timeline

A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.

Service Status: All systems operational and responding normally

Performance Trend (24h): Stable performance with no significant issues reported

Community Reports: No issues reported by users in the last 24 hours

Global Availability: Working normally worldwide

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Reporting chart

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Recent reports

Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

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Videotron is a prominent Canadian telecommunications and media company, and a subsidiary of Quebecor Media Inc. Its business model is based on providing a wide range of converged services, including television, internet, mobile, and landline telephony. The company's history began in 1964, founded by André Chagnon, who started with a single cable T... Videotron is a prominent Canadian telecommunications and media company, and a subsidiary of Quebecor Media Inc. Its business model is based on providing a wide range of converged services, including television, internet, mobile, and landline telephony. The company's history began in 1964, founded by André Chagnon, who started with a single cable TV network in the Montreal suburb of Sainte-Adèle. Over the decades, Videotron grew to dominate the Quebec market, expanding its services and infrastructure. A key part of its value proposition is its focus on a converged customer experience, offering comprehensive bundles that combine various services into a single package. Videotron's primary revenue streams are a combination of monthly subscription fees for its services. The company generates income from its mobile services, which operate on its own network and as a key competitor to the "Big Three" national carriers in Quebec. It also earns revenue from its internet services, which are built on a robust coaxial and fiber-optic network. The company has made significant investments in fiber-to-the-home (FTTH) technology to offer symmetrical gigabit speeds. Additionally, Videotron's television services, including the illico TV platform, and its landline phone services contribute to its revenue. In the highly competitive Canadian telecom market, Videotron differentiates itself by being the dominant regional player in Quebec, where it holds a strong market share. The company is often seen as a market disruptor, offering more competitive pricing and customer-friendly plans than the national incumbents. A recent and significant event in its history was the acquisition of Freedom Mobile in 2023 as part of the Rogers-Shaw merger. This strategic move expanded Videotron's presence beyond Quebec, positioning it as a stronger national competitor. Videotron's brand identity is closely tied to its Quebec roots, and it often emphasizes its local focus and commitment to its community. It has a reputation for strong customer service and innovation, which are key pillars of its business model. The company's unique position allows it to compete with both national giants and smaller independent providers while maintaining a loyal customer base.

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