Walmart
"Is Walmart working?"
Walmart is working normally
All systems are operational. Walmart is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour periodTimeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Stable performance with no significant issues reported
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
Please choose the type of issue you're having below.
Reporting chart
Recent reports
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What should I do if Walmart doesn't work right now?
Smart troubleshooting guide with actionable solutions
Walmart.com is an online retail platform where users can purchase a wide variety of goods, from groceries and electronics to clothing and home goods. Common issues include website loading problems, checkout errors, account access issues, and order tracking difficulties. This guide provides troubleshooting steps to resolve these problems.
Troubleshooting Steps
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Step 1: Check Walmart's server status. Visit a third-party website like DownDetector (downdetector.com) and search for "Walmart" to see if there's a widespread outage reported by other users. This can quickly confirm if the issue is on Walmart's end and not your own.
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Step 2: Clear your browser's cache and cookies. Accumulated cache and cookies can interfere with website functionality. In Chrome, go to Settings > Privacy and security > Clear browsing data. Select "Cached images and files" and "Cookies and other site data," then click "Clear data." Similar options are available in other browsers like Firefox and Safari.
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Step 3: Try a different web browser or device. If clearing cache doesn't work, attempt to access Walmart.com using a different browser (e.g., Firefox if you're using Chrome) or a different device (e.g., your mobile phone instead of your computer). This helps determine if the problem is specific to your current browser or device.
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Step 4: Verify your internet connection. Ensure you have a stable internet connection. Try restarting your modem and router. Unplug both devices, wait 30 seconds, plug the modem back in, wait for it to connect, then plug the router back in. If you're on Wi-Fi, try switching to a wired connection (Ethernet cable) to see if it improves stability.
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Step 5: Update the Walmart mobile app (if applicable). If you are using the Walmart app and experiencing issues, check for updates in the Google Play Store (Android) or the App Store (iOS). Outdated app versions can sometimes cause malfunctions. After updating, restart the app.
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Step 6: Disable browser extensions. Some browser extensions can interfere with website functionality. Try disabling your browser extensions one by one to see if any of them are causing the issue with Walmart.com. Restart your browser after disabling each extension to test.
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Step 7: Check your payment information. If you are experiencing checkout problems, double-check that your saved payment information (credit card details, billing address) is accurate and up-to-date in your Walmart account settings.
Official Support Channels
If Issues Persist
When contacting Walmart customer service, have your order number or account information readily available to expedite the troubleshooting process.
If you are experiencing a persistent issue that cannot be resolved through basic troubleshooting, document the steps you've already taken and provide specific details about the error messages you are receiving. This will assist the customer service representative in diagnosing the problem.
If your issue involves a specific product or order, be prepared to provide the product name, order date, and any relevant details to help Walmart's support team locate the information quickly.
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