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 icon Palace Resorts

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Palace Resorts is working normally
All systems are operational. Palace Resorts is accessible and functioning properly.
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Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
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Palace Resorts

Travel & Local
2.9
2.5K+ reviews
Downloads: 100.0K+
Type: Free
Content Rating: Everyone

About this app

With ten resorts overlooking the crystal clear waters of the Caribbean Sea, Palace Resorts sets the standard in the five-star category and the all-inclusive luxury accommodations in Mexico and Jamaica.

The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an...

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User Reviews from Store

Showing 8 of 10 reviews (Page 1 of 2)

Al Ferguson

Al Ferguson

Oct 24, 2025
Critical billing information for members unavailable in app. App appearance/organization very dull.
Kate Davies

Kate Davies

Oct 22, 2025
Great app! Well-designed & easy to use!
Tina Brown

Tina Brown

Oct 18, 2025
easy and great to use
Lori Held

Lori Held

Oct 15, 2025
it's worse... why are you making it so hard to find things...
Vivian D. Pyles

Vivian D. Pyles

Oct 15, 2025
The wheel keeps turning on the credit card/balance section. To see my resort credits I had to talk to an event planner. Additionally, all the main restaurants require a reservation but you can't click on the app to select the restaurant. And only ONE restaurant clearly stated you need a reservation. Moon palace you have to do better!
Chris Hart

Chris Hart

Oct 14, 2025
slow
Darnell P

Darnell P

Oct 8, 2025
can't actually book anything with reservation credits through the app or even through email. customer service is horrible
Chris Bourque

Chris Bourque

Oct 6, 2025
Latest update is horrible!!!!! This is my 3rd Palace vacation in 2025. In October I had to update the app. It takes minutes for the app load, EVERY time I open it. This is on Palace WiFi. Developers, have you ever heard of caching? Why do you have to fetch data every time the app opens?

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