T-Mobile Scam Shield

"Is T-Mobile Scam Shield working?"

T-Mobile Scam Shield is working normally

All systems are operational. T-Mobile Scam Shield is accessible and functioning properly.

Status Chart

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Now

24h ago

Operational

Partially working

Major outage

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Timeline

A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.

Service Status: All systems operational and responding normally

Performance Trend (24h): Service stability is degrading

Community Reports: No issues reported by users in the last 24 hours

Global Availability: Working normally worldwide

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Reporting chart

This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.

Recent reports

Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

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T-Mobile Scam Shield

Communication

4.5

217.4K+ reviews

Downloads: 10.0M+

Type: Free

Content Rating: Everyone

Developer: T-Mobile USA

About this app

Scam Shield gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.
- What is Scam Shield? -
ADVANCED NETWORK TECHNOLOGY
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.
BUILT-IN PROTECTION
Americans deal with billions of scam and robocalls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.
KNOW WHO'S CALLING
Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.
- Included features -
• Scam Block – Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
• Scam Reporting – Help identify suspicious callers or fraudsters and prevent their calls from being received by you—or others—in the future.
• Caller ID – See who’s calling before you answer.
• Allow list – Calls from numbers on your Allow list will never be blocked by our network and always ring your phone.
• Verified Business Calls – When available, verified caller information from trusted businesses and why they’re calling will show on the incoming call.
- Premium features -
• Personal Number Blocking – Block specific numbers and contacts as soon as they hit the T-Mobile network.
• Category Manager – Tired of telemarketers? Or survey calls? Scam Shield gives you control over what types of calls are allowed to ring your phone.
• Reverse Number Lookup – Not sure who a number belongs to? We’ll do a reverse phone number lookup and show you anything we can about who is calling.
• Voicemail to Text - Get text messages containing readouts of blocked calls that were sent to voicemail.
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Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.
Location Permissions are not requested or required for the use of the application. For help and support, please contact callprotectionops@t-mobile.com.

App Screenshots

User Reviews from Store

Showing 8 of 10 reviews (Page 1 of 2)

Harry Baskett

Oct 11, 2025

It helps me recognize scammers

Sameer Razick

Oct 10, 2025

DOES NOT WORK!!!!!! save your money, they advertise they'll block scam calls but they can't. my phone never stops ringing and I have the "premium" account. only scam here is scam shield themselves

M Seach

Oct 10, 2025

awesome 👌

Diane Gray

Oct 10, 2025

So helpful in blocking annoying scammer calls!

Clemmy Dao (Lulu)

Oct 10, 2025

great

Brian Searles

Oct 10, 2025

didn't work, I can't see or check numbers

Herdis Bishop

Oct 10, 2025

great app for you to stop spam and scam calls on your phone.

T-Mobile Scam Shield

Status Chart

Timeline

Reporting chart

Recent reports

T-Mobile Scam Shield

About this app

App Screenshots

User Reviews from Store

Harry Baskett

Sameer Razick

M Seach

Diane Gray

Clemmy Dao (Lulu)

Brian Searles

Herdis Bishop

Solterra

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