Privacy Policy

Last Updated: January 1, 2025

YOUR PRIVACY MATTERS: We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

Automatically Collected Information

IP addresses and location data
Browser type and version
Website usage patterns and preferences
Cookies and similar tracking technologies

Information You Provide

Contact information when you reach out to us
Feedback and comments you submit
Website status reports and user submissions

2. How We Use Your Information

To provide and improve our monitoring services
To respond to your inquiries and support requests
To analyze usage patterns and improve user experience
To ensure security and prevent fraudulent activities
To comply with legal obligations and protect our rights

3. Information Sharing

We Do Not Sell Your Data: We never sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information only in the following circumstances:

With your explicit consent
When required by law or legal process
To protect the safety and security of our users
With trusted service providers who help operate our service

4. Data Security

We implement industry-standard security measures to protect your information:

SSL/TLS encryption for data transmission
Restricted access to personal information

Regular security monitoring and updates
Secure data backup and recovery procedures

5. Your Rights

You have the following rights regarding your personal information:

Right to access your data
Right to correct inaccurate data
Right to delete your data

Right to data portability
Right to object to processing
Right to withdraw consent

6. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: privacy@thisisdown.com

Privacy Notice: This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the new policy on this page.