Status Astronaut

icon ecobee

"Is ecobee working?"
ecobee is working normally
All systems are operational. ecobee is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour period
Now
24h ago
Operational
Partially working
Major outage
Not working
Recovering
Timeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
Please choose the type of issue you're having with the Android app.
Reporting chart
This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.
Recent reports
Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

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ecobee

House & Home
4.2
37.1K+ reviews
Downloads: 1.0M+
Type: Free
Content Rating: Everyone
Developer: ecobee inc.

About this app

Imagine what home can be. An ecobee home learns and adapts based on your needs, behaviors, and preferences, offering comfort when you’re there, and peace of mind when you’re away.

Β· Control your ecobee smart thermostat, SmartCamera, and SmartSensor.
Β· Set up your new ecobee device with step-by-step installation instructions.
Β· Customize you...

App Screenshots

User Reviews from Store

Showing 8 of 10 reviews (Page 1 of 2)

Dave Eske

Dave Eske

Oct 17, 2025
so far easy to set up and use. Very intuitive to use
Vickie Kent

Vickie Kent

Oct 17, 2025
easy to use!
Dave

Dave

Oct 16, 2025
So far so good.
Reg Michaud

Reg Michaud

Oct 16, 2025
enjoying the app. need to find some training videos!
lastnole76

lastnole76

Oct 13, 2025
Great app!! easy to navigate
Glen McCourtie

Glen McCourtie

Oct 13, 2025
v12.19: Once again ecobee has broken geofencing. This is an on going issue w/ecobee breaking the geofencing function. When the thermostat is offline or ecobee's server is down the app will still report comfort settings changes due to geofence triggers with no warning that the thermostat is offline or server is down and that the changes didn't actually occur. When ecobee's server goes down your thermostat is no longer a WiFi or Smart thermostat. BRING BACK THE BEE ICON!
Jim Robertson

Jim Robertson

Oct 12, 2025
I've had the thermostat for a couple of years now and love it but recently the app (Android) tells me the thermostat is offline when it's not. This prevents me from being able to access remotely. Unable to find a solution.
Curtis Westergaard

Curtis Westergaard

Oct 12, 2025
We are retired, I have severe joint pain. This app is a life saver.

Comments & Discussion