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Freedom Mortgage
"Is Freedom Mortgage working?"
Freedom Mortgage is working normally
All systems are operational. Freedom Mortgage is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour period
Now
24h ago
Operational
Partially working
Major outage
Not working
Recovering
Timeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
Please choose the type of issue you're having with the Android app.
Reporting chart
This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.
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Vote statistics being updated...
No votes in the last 24 hours
Chart will appear when users start reporting
Recent reports
Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.
Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app.
Manage your mortgage from anywhere
β’ View your mortgage balance and current loan details
β’ Pay your bill and manage recurring payments
β’ Utilize the in-app help center for questions and tips
β’ Go paperless, view, and download important documents
S...
Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app.
Manage your mortgage from anywhere
β’ View your mortgage balance and current loan details
β’ Pay your bill and manage recurring payments
β’ Utilize the in-app help center for questions and tips
β’ Go paperless, view, and download important documents
Stay in the know with push notifications
β’ Get notified when a new statement is available
β’ Never miss another opportunity to lower your rate
Rest easy with built-in security features
β’ Login with secure fingerprint or facial recognition
β’ 24/7 fraud monitoring
β’ Access protected by multifactor authentication
Freedom Mortgage is committed to fostering homeownership across the United States. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.
ACCOUNT SETUP
Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and login to your account or create a new account if you havenβt already set up your online access. Then, select One Time Payment from Account Details.
On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day.
APP SUPPORT
Our Mobile app supports the following versions on the Android devices:
β’ Android β 8.0+ (Google no longer supports Android 7.0 due to security concerns)
If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time.
Scheduled Maintenance
Mon-Sat : 11:00PM - 11:10PM ET, 2:00AM-2:10AM ET
Sunday: 2:00AM - 6:00AM ET
Weβd love to hear your feedback! Email us at fmcmobileapp@freedommortgage.com.
951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity.
App Screenshots
User Reviews from Store
Showing 8 of 20 reviews
(Page 1 of 3)
P
Paul Smink
Oct 31, 2025
STILL HAVING TO CALL THEM SO THAT I CAN PAY THE MORTGAGE.THE WAY I WANT TO NOT THE WAY THEY WANT ME TO.
F
Florence Kladden
Oct 31, 2025
unable to log in
M
Michael Harris
Oct 31, 2025
easy to navigate. information is always available
F
fred ballesteros
Oct 31, 2025
I can't pay my mortgage through this app, I have to go online
M
Molly Watkins
Oct 29, 2025
apps not working will not send authorization codes so you can log in
M
Mike O
Oct 24, 2025
App Won't Load. After latest update, the App opens but won't load. I restarted phone and re-installed app and nothing. Before latest update, app was working great! Please Fix. I have a Samsung Fold5
R
Robert rob
Oct 20, 2025
k let m9
M
Melanie Alvarez
Oct 20, 2025
Cannot login at all. fingerprint, or normal app log in- nothing. Definitely blame the latest "update"
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