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SharkClean
"Is SharkClean working?"
SharkClean is working normally
All systems are operational. SharkClean is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour period
Now
24h ago
Operational
Partially working
Major outage
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Timeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
Please choose the type of issue you're having with the Android app.
Reporting chart
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Recent reports
Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.
Unlock powerful cleaning performance and clean your home from anywhere in the world with the SharkClean app!
The SharkClean app is the hub for customizing your robotโs settings.
Get the most from your Shark by scheduling cleans, creating a map of your home that you can customize and edit, clean by specific rooms or areas immediately*, and mor...
Unlock powerful cleaning performance and clean your home from anywhere in the world with the SharkClean app!
The SharkClean app is the hub for customizing your robotโs settings.
Get the most from your Shark by scheduling cleans, creating a map of your home that you can customize and edit, clean by specific rooms or areas immediately*, and more โ all in the app.
Plus, quickly access troubleshooting tips and FAQs, get notifications, and see detailed Cleaning Reports* with the SharkClean app.
*varies by model.
1. SCHEDULE CLEANINGS (All Models)
โ Schedule your Shark to run when itโs convenient for you.
โ Easily adjust the days and times your robot cleans your home.
2. VOICE CONTROLS WITH AMAZON ALEXA & GOOGLE HOME (All models)
โ Use voice commands to control your Shark.
โ Compatible with Google Assistant** and Alexa*** enabled devices.
3. ENABLE RECHARGE & RESUME (1000 & 2000 models)
โ Get even better cleaning coverage with Recharge & Resume.
โ With recharge and resume, your robot returns to the base, recharges, and can pick up where it left off.
4. CLEAN SPECIFIC ROOMS OR ZONES (1000 & 2000 models)
โ Once your robot generates a map of your home, you can create rooms and high-traffic zones.
โ Customize cleaning by immediately sending your robot to clean specific rooms and zones from the SharkClean app.
5. SWITCH TO VACMOPโข MODE (RV2000WD model)
โ Vacuum and mop your floors at the same time with VacMop โข mode.
โ Your robot skillfully avoids carpets while scrubbing your floor 100 times per minute.
Requirements:
โ Sharkยฎ Connected Robotic Vacuum (Models Supported: 700, 800, 900, 1000, and 2000)
โ Wi-Fi with 2.4GHz band support
For U.S. support, visit sharkclean.com for additional information or to contact support.
For E.U. support, visit sharkclean.eu for additional information or to contact support.
**Google is a trademark of Google LLC
***Amazon, Alexa, and all related logos are trademarks of Amazon.com or its affiliates.
App Screenshots
User Reviews from Store
Showing 8 of 20 reviews
(Page 1 of 3)
S
Santiago Roybal
Oct 30, 2025
The map always seems to have problems not loading, or being erased. This has occurred multiple times for my vacuum.
K
Katerina E. Toro Pagรกn
Oct 30, 2025
Love it
C
Cecile Richard
Oct 30, 2025
I loved it so much, I got another one for the upstairs
L
Leo
Oct 29, 2025
this vacuum and this app are as bad as they could be pls fix the damm thing
J
johnnie raner
Oct 29, 2025
My first robot was I life, and their app was amazing.Their robot did what you needed it to do with plenty of options.This one has No options can't do no go zones. maping is horrible. the robot cleans ok but ilife was 1000 times better. I thought it being shark. They would have a superior app. But that's not the case.. I regret buying the shark because of the app..
P
Phil McDonald
Oct 29, 2025
cleans better than I expected
M
Marie Christine Lapointe
Oct 29, 2025
the app is easy to use and very useful. i love being able to schedule cleans and clean by rooms. It would be even better if i could schedule cleans by room. As it is i can only shcedule complete cleans
D
D. A.
Oct 29, 2025
how many times is it just going to randomly delete my map so that I have to add rooms once every couple of weeks. I'm not even going to get into the vacuum but drives right over dust and dog hair and just leaves it
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