Status Astronaut

 icon Shop Samsung

"Is Shop Samsung working?"
Shop Samsung is working normally
All systems are operational. Shop Samsung is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour period
Now
24h ago
Operational
Partially working
Major outage
Not working
Recovering
Timeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
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Reporting chart
This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.
Recent reports
Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

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Shop Samsung

Shopping
4.5
90.6K+ reviews
Downloads: 5.0M+
Type: Free
Content Rating: Everyone

About this app

The best way to shop the latest Galaxy Z Fold7, Galaxy Z Flip7, Galaxy Watch8 Series, TVs, appliances and more. Shop the curated deals, get personalized recommendations, and unlock exclusive offers on Shop Samsung app.

Ultra Unfolds
Buy the all new Galaxy Z Series and enjoy exclusive benefits.

Shop with Augmented Reality
View product details wit...

App Screenshots

User Reviews from Store

Showing 8 of 20 reviews (Page 1 of 3)

KΓ©lli Gibson

KΓ©lli Gibson

Oct 26, 2025
I'm impressed with the feature buy now pay ΔΊater
Patrick O'Connell

Patrick O'Connell

Oct 25, 2025
Bad Customer Support, I recently order the Galaxy XR on launch date and was able only order the Case and Ear buds to bundle only, next day I go to track my order and see the controllers are available now, unfortunately I can't get the bundle price unless I order another XR, customer service wouldn't help and basically if I waited another day I could of got the price on all items, so I get penalized for trying to order right away. not going to order anything from this app anymore
Nancy Quinn

Nancy Quinn

Oct 24, 2025
So now you're suppressing reviews. Your company absolutely sucks.There's zero customer support in the stores.Your online people are all offshore.They do not know how to take notes and they cannot fix anything over the phone.You destroyed the Note when you introduced the S series! Android Auto isn't working; the SPen is faulty; the left behind function is dead. FIX YOUR PRODUCT.i taught Blind folks 4 40 yrs.They use iOs.I stuck it out w/you cuz 🍎 refuses to play well w/others. This sux
Johnny Garner

Johnny Garner

Oct 24, 2025
good
C Bacher

C Bacher

Oct 24, 2025
Point system is a joke.
Alexander Hays

Alexander Hays

Oct 24, 2025
the wont give me a deal on the phone I want after numerous times
sans Red

sans Red

Oct 24, 2025
I recently purchased my Galaxy XR through the Samsung Shop app, and overall, I found the experience quite smooth and user-friendly. The app provides personalized product recommendations and exclusive deals that made shopping easier and more rewarding. The checkout process was quick, and I appreciated the flexible payment options available.Tracking my order was straightforward with live delivery notifications, which kept me informed throughout the process.
Ray Taylor

Ray Taylor

Oct 24, 2025
Great app design and customer service. Product support and delivery are the best. Samsung makes the best electronics for all users.

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