Status Astronaut

icon TracFone My Account

"Is TracFone My Account working?"
TracFone My Account is working normally
All systems are operational. TracFone My Account is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour period
Now
24h ago
Operational
Partially working
Major outage
Not working
Recovering
Timeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
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Reporting chart
This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.
Recent reports
Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

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TracFone My Account

Communication
3.4
53.5K+ reviews
Downloads: 5.0M+
Type: Free
Content Rating: Everyone
Developer: TracFone Wireless, Inc.

About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.
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App Screenshots

User Reviews from Store

Showing 8 of 10 reviews (Page 1 of 2)

M J

M J

Oct 11, 2025
Oct 11,'25:New SS cell-awful chat experience-set up not complete before she/it hung up. No call in/out. May'25:Transferred content to new cell then couldn't call out or text.Automated thing said 4 diff times, it was activated. Finally pressed CHAT in app & got a great CS rep (Rinaly) who helped. He thoroughly checked out my phone & Activated it, as it wasn't. He gave very detailed instructions to follow while he waited for me to complete. Been a TF customer for years & am so grateful. Thank you.
Linnda Anderson

Linnda Anderson

Oct 11, 2025
i like the service.i just wish i could talk to someone faster. I' have had you guys for a good 4yrs ,
Debra Olivarez

Debra Olivarez

Oct 10, 2025
When I bought my first Tracfone I loved it, especially because I didn't have a monthly bill. Just pay for a year of service. and what I didn't use would carryover. I wasted so much money with a different company, having to pay monthly, and then lost the minutes I paid for if I didn't use them in 30 days. Now that Verizon has taken over, I have had so many problems, losing data I pay for, getting so much junk mail. Once I find a phone company I can trust, I'm dropping Tracfone. Not happy.
Alee

Alee

Oct 10, 2025
I like how trackphone is the parent company to safelink wireless because I can add "tracfone air time " cards to it. πŸ”Ÿ-πŸ”Ÿ-2️⃣0️⃣2️⃣5️⃣
Burton Wright

Burton Wright

Oct 10, 2025
app was working flawless now it won't even let me sign in and my widget stopped working
Richard Steiner

Richard Steiner

Oct 9, 2025
I am now able to sign in, eventually, but it generates an XML error in between the password screen on the website and the app itself saying something about a missing element.
nope nada

nope nada

Oct 9, 2025
Absolutely the worst it has ever been.
Russell Brazeal

Russell Brazeal

Oct 9, 2025
SUCKS

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