PG&E

"Is PG&E working?"

PG&E is working normally

All systems are operational. PG&E is accessible and functioning properly.

Status Chart

This chart displays the hourly status data for over a 24-hour period

Now

24h ago

Operational

Partially working

Major outage

Not working

Recovering

Timeline

A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.

Service Status: All systems operational and responding normally

Performance Trend (24h): Stable performance with no significant issues reported

Community Reports: No issues reported by users in the last 24 hours

Global Availability: Working normally worldwide

What issues are you experiencing?

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Reporting chart

This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.

Recent reports

Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.

A user from

Romania reported Software Problems

1 month ago

Pacific Gas and Electric Company (PG&E) is a major American utility that provides natural gas and electricity to millions of customers across northern and central California. Its business model is that of a regulated utility, where it operates as a government-sanctioned monopoly in its service area. This status means that the California Public Util... Pacific Gas and Electric Company (PG&E) is a major American utility that provides natural gas and electricity to millions of customers across northern and central California. Its business model is that of a regulated utility, where it operates as a government-sanctioned monopoly in its service area. This status means that the California Public Utilities Commission (CPUC) has oversight of its rates and operations, ensuring that the company's revenue is tied to its investments and operational efficiency rather than the volume of energy consumed by customers. The company's history dates back to 1905, and it has since grown into one of the largest utility companies in the United States. Its core services are the transmission and distribution of energy, which involve maintaining an extensive network of electric power lines and natural gas pipelines. PG&E's revenue is generated primarily from the regulated rates it charges its customers for the delivery of electricity and natural gas. These rates are set to cover the costs of building and maintaining its infrastructure, as well as its operating expenses and a regulated return on its investments. While it is a regulated monopoly for delivery, the company's energy generation portfolio is diverse, including a mix of hydroelectric, natural gas, nuclear, and renewable energy sources. This blend of generation sources is a key part of its strategy to meet California's ambitious clean energy goals. A significant challenge for PG&E has been its involvement in numerous devastating wildfires in California, which have led to billions of dollars in liabilities and forced the company into bankruptcy. In response, PG&E has shifted its focus to wildfire mitigation, investing heavily in grid hardening, vegetation management, and the use of advanced technologies like AI-enabled cameras and weather stations. The company is also making significant investments in grid modernization and battery storage to improve resilience and reliability. While it operates as a near-monopoly, PG&E faces competition from various sources, including other investor-owned utilities, publicly owned utilities, and the growing number of residential solar and battery storage providers.

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3 Comments

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@Anonymous 1 month ago

⏰ Erreurs de délai de connexion

@Anonymous 1 month ago

❌ Ne fonctionne pas

@Anonymous 1 month ago

🐌 Chargement lent

What should I do if Pacific Gas and Electric Company (PG&E) doesn't work right now?

Smart troubleshooting guide with actionable solutions

Pacific Gas and Electric Company (PG&E) Utilities (Electricity and Natural Gas)

PG&E provides electricity and natural gas services to customers in Northern and Central California. Common service issues include power outages, gas leaks, and billing inquiries. This guide focuses on troubleshooting power outage situations.

Troubleshooting Steps

Step 1: Check the PG&E Outage Map: Visit the PG&E outage map at pge.com/outagemap (or search 'PG&E Outage Map' on Google). This map displays reported outages and estimated restoration times. This will give you immediate information if PG&E is already aware of an outage in your area.

Step 2: Report the Outage to PG&E: If your outage is not shown on the map, report it to PG&E. You can report outages online at pge.com/outages, through the PG&E mobile app, or by calling 1-800-743-5000. Reporting helps PG&E identify the scope of the outage and prioritize restoration efforts. Be prepared to provide your address and account information.

Step 3: Check Your Breaker Panel: After reporting, check your circuit breaker panel or fuse box. A tripped breaker is a common cause of localized power loss. Reset any tripped breakers to the 'on' position. If the breaker trips again immediately, do not continue to reset it, as this could indicate a more serious electrical problem; contact a qualified electrician.

Step 4: Check with Neighbors: Determine if your neighbors are also experiencing a power outage. If only your residence is affected, the problem is likely within your home's electrical system. If multiple neighbors are affected, it indicates a larger, area-wide outage.

Step 5: Prepare for an Extended Outage: If the outage is widespread or the estimated restoration time is long, take steps to prepare. Charge mobile devices, gather flashlights, and ensure you have a supply of water and non-perishable food. If you rely on electrically powered medical equipment, consider having a backup power source or making arrangements to relocate to a facility with power.

Official Support Channels

Customer Service Phone

1-800-743-5000

Source: PG&E Website (pge.com/contactus)

Outage Map and Reporting

pge.com/outagemap

Source: PG&E Website (pge.com)

If Issues Persist

When reporting an outage, note the reference number provided by PG&E. If the outage persists beyond the estimated restoration time, call back and provide the reference number to inquire about the status.

If you have safety concerns related to downed power lines or gas leaks, immediately call 911 in addition to PG&E.

If you are a customer with medical baseline needs, ensure PG&E is aware of your situation. They may provide additional assistance during outages.

Document the time and date of your outage report and any communication with PG&E for your records.

Sources

https://www.pge.com/

https://www.pge.com/en_US/safety/outage/outage-map/outage-map.page

https://www.pge.com/en_US/residential/customer-service/contact/contact-us.page