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My Spectrum
"Is My Spectrum working?"
My Spectrum is working normally
All systems are operational. My Spectrum is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour period
Now
24h ago
Operational
Partially working
Major outage
Not working
Recovering
Timeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
Please choose the type of issue you're having with the Android app.
Reporting chart
This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.
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Vote statistics being updated...
No votes in the last 24 hours
Chart will appear when users start reporting
Recent reports
Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.
One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when...
One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
App Screenshots
User Reviews from Store
Showing 8 of 40 reviews
(Page 1 of 5)
W
Wesley S Baker (Young MoneyTM)
Oct 26, 2025
something is wrong with the website I can't scroll so I can pay my bill
E
erick rams
Oct 26, 2025
it okay
T
Terry Johnson
Oct 26, 2025
all good
R
Rick Sanchez
Oct 26, 2025
The upgrade feature is by far lacking information. No where did it say ANYTHING about a promotional credit. I have screenshots of when I upgraded. And after I upgraded I received a call from a spectrum employee, that also left out anything about a promotional credit. They assured me my bill would remain the same price, and I just contacted a chat representative about my issue, and they was absolutely no help and had very little interest in helping me or solving my issue.
S
Susan Raffensperger
Oct 26, 2025
You love it when user and technology are in sync. Spectrum made easy what I usually make more difficult! Thx
F
Fred Smith
Oct 26, 2025
Now my phone is apparently TOO OLD for it to work with the latest update, but it won't let me use an old version of the app. EXTREMELY ANNOYED!
Comments & Discussion
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