PetSmart
"Is PetSmart working?"
PetSmart is working normally
All systems are operational. PetSmart is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour periodTimeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
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PetSmart
ShoppingAbout this app
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions. So, we’ve built our app to be a valued resource for every step of your pet parent journey. You’ll find essential products, in-store services, helpful articles, plus you can shop everything your pet needs in one place.
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App Screenshots
User Reviews from Store
Showing 8 of 10 reviews (Page 1 of 2)
Benjamin Torres
Nov 1, 2025
gliches too much
Melody.B
Oct 31, 2025
one of the worst apps I've ever used, you have to stand in the store and check the inventory to make sure it's correct and price check to make sure everything is correct 🤦 if you don't tell the cashiers when you're checking out of the prices on the app they don't know to give you the discount that's in the app,continuous glitches,inventories continuously off with the store,if you're paying people to maintain this app you're overpaying them,I think a kindergartener could do better
K
Oct 31, 2025
I don't know what you did to the face cover of the app? the new logo is a hideous!!!!!! It has nothing to do with PetSmart, no P looks like somebody's art project or Target. I don't understand why everybody thinks change is better, kind of like Aunt Jemima and Cracker Barrel you need to fix it!
Joseph Leers
Oct 31, 2025
Worst app ever every time I try to purchase I always get an error. Might as well just buy from Walmart instead
Jamie DeVaney
Oct 31, 2025
the employees used to push the app for savings, and the last few times I went they hadn't. I casually asked why they aren't pushing, and the 1 star ratings are the most accurate. Basically, the app is such a headache, and the employees got tired of hearing of people complaining about the app they encouraged customers to use. reasonable. can't even set up a rewards profile. 😒 5 months later, the clarity of points had gotten worse. but, yeah... there is deals..
Stephanie FARINA
Oct 31, 2025
Well, I see it still SUCKS! For 2 wks I'v attempted to place an order on this app and I can't!😡😡 I'm forced to go in the store and have a cashier do a price override on the products. Just updated. Still sucks! Petsmart you need to get it in gear and pay for a product your Pet Parents can actually use to place orders. This app is a nightmare!!
Julee Rosales
Oct 30, 2025
app is not functional, constantly having errors trying to place my orders or even do pick up, tried looking up the price of items even to compare with another company & it gives an error, this has been happening for about a year so they really dont care to update or maintain their app, their website is just as poor
Sawyer P
Oct 29, 2025
brian from 282 sucks, forcing you to use the app to have access to deals, activations are a hassle,
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