T-Mobile Scam Shield

"Is T-Mobile Scam Shield working?"

T-Mobile Scam Shield is working normally

All systems are operational. T-Mobile Scam Shield is accessible and functioning properly.

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Timeline

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Service Status: All systems operational and responding normally

Performance Trend (24h): Service stability is degrading

Community Reports: No issues reported by users in the last 24 hours

Global Availability: Working normally worldwide

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Recent reports

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T-Mobile Scam Shield

Communication

4.5

217.4K+ reviews

Downloads: 10.0M+

Type: Free

Content Rating: Everyone

Developer: T-Mobile USA

About this app

Scam Shield gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.
- What is Scam Shield? -
ADVANCED NETWORK TECHNOLOGY
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.
BUILT-IN PROTECTION
Americans deal with billions of scam and robocalls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.
KNOW WHO'S CALLING
Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.
- Included features -
• Scam Block – Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
• Scam Reporting – Help identify suspicious callers or fraudsters and prevent their calls from being received by you—or others—in the future.
• Caller ID – See who’s calling before you answer.
• Allow list – Calls from numbers on your Allow list will never be blocked by our network and always ring your phone.
• Verified Business Calls – When available, verified caller information from trusted businesses and why they’re calling will show on the incoming call.
- Premium features -
• Personal Number Blocking – Block specific numbers and contacts as soon as they hit the T-Mobile network.
• Category Manager – Tired of telemarketers? Or survey calls? Scam Shield gives you control over what types of calls are allowed to ring your phone.
• Reverse Number Lookup – Not sure who a number belongs to? We’ll do a reverse phone number lookup and show you anything we can about who is calling.
• Voicemail to Text - Get text messages containing readouts of blocked calls that were sent to voicemail.
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Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.
Location Permissions are not requested or required for the use of the application. For help and support, please contact callprotectionops@t-mobile.com.

App Screenshots

User Reviews from Store

Showing 8 of 43 reviews (Page 2 of 6)

Diane Halloran

Nov 2, 2025

This app does absolutely nothing. Blocks nothing and they lie about the price , they say it costs 2dollars but actually, it costs $9.99 a month. To cancel this app they even lie about having a deactivation/ unsubscribe button, there is no button . This app is the worst scam of all scams . Don't buy this app. To get out of it now I have to change my credit card number. Total waste of money and time They should be ashamed of thereselves or be arrested .

Imas Ross

Oct 31, 2025

excellent tool to stop scam calls and stop promotional sales

Epifanio Alvarado Jr.

Oct 25, 2025

I like how it tells you about possible scam and spam calls, has been good so far

Addison ZG

Oct 25, 2025

Discontinued app.

Joat Logic

Oct 24, 2025

not good - Good Phone Service Terrible Spam Blocker Service

C B

Oct 24, 2025

Take control of your phone!! Scam Shield has stopped over 200 + scammers in their tracks since installation. The calls have dropped to approx 20 a month. Thank you for providing a great application & peace from the BS. Please return Scam Shield back to its original format!

Tee Winters

Oct 24, 2025

Don't work paid for a premium service and it's still saying subscription activating. For the past three days.How can I get my money back?

T-Mobile Scam Shield

Status Chart

Timeline

Reporting chart

Recent reports

T-Mobile Scam Shield

About this app

App Screenshots

User Reviews from Store

Diane Halloran

Imas Ross

Epifanio Alvarado Jr.

Addison ZG

Joat Logic

C B

Tee Winters

Ives Navarrete

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