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PetSmart
"Is PetSmart working?"
PetSmart is working normally
All systems are operational. PetSmart is accessible and functioning properly.
Status Chart
This chart displays the hourly status data for over a 24-hour period
Now
24h ago
Operational
Partially working
Major outage
Not working
Recovering
Timeline
A chronological log of system events, performance fluctuations, and user reports. Each entry is tagged with time, status, affected regions, and resolution details for comprehensive tracking and analysis.
Service Status: All systems operational and responding normally
Performance Trend (24h): Service stability is degrading
Community Reports: No issues reported by users in the last 24 hours
Global Availability: Working normally worldwide
What issues are you experiencing?
Please choose the type of issue you're having with the Android app.
Reporting chart
This graph shows problem reports in the last 24 hours compared to typical patterns. The dashed line shows historical baseline when available.
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Vote statistics being updated...
No votes in the last 24 hours
Chart will appear when users start reporting
Recent reports
Every user report, from every country, visualized in real-time. Reports are displayed in descending chronological order (newest first) to ensure the most recent issues are immediately visible and no problem goes unnoticed.
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions. So, we’ve built our app to be a valued resource for every step of your pet parent journey. You’ll find essential products, in-store services, helpful articles, plus you can shop everything your pet needs in one place.
• In-Ap...
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions. So, we’ve built our app to be a valued resource for every step of your pet parent journey. You’ll find essential products, in-store services, helpful articles, plus you can shop everything your pet needs in one place.
• In-App Shopping: Get all your pet essentials in one place. In a rush? Get your order in 2 hrs. or less with Curbside or In-Store Pickup.
• Treats Rewards Loyalty Program: Sign up to earn points on every merchandise purchase, services appointment & PetSmart Charities® donation. Plus, manage your Treats Rewards account & tier status.
• Grooming Salon Services: Does your pet need a haircut or ear cleaning? Book an in-app appointment & manage their reservation. Need a quick service? Find the nearest salon for walk-in services while you shop.
• Doggie Day Camp Playtime: Check the availability of half or full-day play sessions & view the monthly party-themed playdates.
• PetsHotel Stays: Book overnight accommodations for your pet & manage your reservation.
• Autoship: Schedule, modify & add to your existing Autoship orders plus view the status of upcoming orders.
• Personalized Content: Tailor your app experience to your entire pet family with personalized offers & content.
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
App Screenshots
User Reviews from Store
Showing 2 of 10 reviews
(Page 2 of 2)
I
Imani Robbins
Oct 27, 2025
You should be able to customize the grooming service to your pet's needs, NOT based on a package of services you don't need. You should be able to add and remove services
K
Karen Houser
Oct 27, 2025
why am I having to log in every single time I open this app? it didn't used to be this way. it is extremely annoying!! please fix it!! this issue has returned after clearing up for a couple of weeks. please fix it and make the fix permanent!! I shouldn't have to log in every single time I open this app.
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